How Cyber Security is Benefitting Organisations

The online world plays a huge role in how businesses and charities work today, especially within the retail industry. With the industry being so vast, it is important retailers display strong cyber security and data privacy capabilities.

Recent research shows organisations who invest in cyber security sell more, which is an obvious advantage to these businesses. As a provider of EPoS Ecommerce solutions for both retail and online stores, we at Nisyst understand the importance of cyber security. So, how is cyber security benefitting organisations?

What is Cyber Security?

Simply put, cyber security is the protection against criminal or unauthorised use of electronic data. It comprises technologies, processes and controls designed to protect systems and data from cyber-attacks. This protects organisations and individuals from unauthorised uses of systems, networks and technologies.

Provides a Competitive Advantage

As an online retailer, investing in cyber security acts as an additional source of competitive advantage within retail organisations. Customers who are confident their data is fully protected are more likely to shop and purchase from online retailers, generating increased sales.

This study conducted by Capgemini includes some hugely interesting findings:

  • Cyber security is the 3rd most important factor when consumers select retailers, outranking attributes such as discounts and brand reputation.
  • Enhanced cyber security and data protection can increase revenue by around 5%.
  • 40% of consumers are willing to increase their online spend by 20% if their retailer builds trust with them.

With over 6,700 charity shops in the UK, they represent more than three fifths of the shop market. Cyber security can help online retailers compete within this competitive industry. With continuous pressure of funding cuts and income from charities within retail, it is important they offer beneficial reasons for consumers to return.

Cyber security is an important aspect for charities, protecting their trade and data.

Builds a Huge Level of Trust

Research found 77% of consumers ranked cyber security as the third most important factor when choosing a retailer; the first two being product availability and quality. This shows how much consumers are relying on security within such an online dominated world. Cyber security even appeared above pricing and brand value, emphasising how valuable it is to a company

A retailer with strong cyber security can increase their customer satisfaction by as much as 13%. It plays such a vital role in building trust levels as 40% of consumers would be willing to increase their online spend by 20% with those they can trust.

Building loyal customers can seem a long task, but with consumers being ensured that their data is protected by the retailer, it can help build a level of trust. Trust is one of the biggest challenges any business will come up against, but it is a vital factor for retailers to enjoy continued success.

At Nisyst, our EPoS System ensures your customers can be confident that they are purchasing from a site who use secure payment gateways. If you are interested in purchasing or would like to know more about our EPoS software, get in touch with a member of our team today who will be happy to help.

Posted in CHARiot, Cyber Security | Comments Off on How Cyber Security is Benefitting Organisations

The Challenges Charities Are Still Facing in 2018

We’re only halfway through 2018 but it has been an exciting year already for the charity sector, which continues to raise money for valuable aid and help those in need. It is a known fact; charities have many diverse ways of raising funds and consequently providing help for others. However, challenges, from time to time, still arise.

To alleviate the margin for failure, it is important that charities are aware of the challenges that they may face, and at the same time must understand ways they can overcome these. Charity organisations, whether they are big or small, are used to dealing with complex and important responsibilities daily.

Although 2018 is a year of opportunities, there will still be challenges that various charities will have to face.

 

Connecting with the Younger Generation

A charities success is largely based upon the support they receive from the public, and different charities reach out to different audiences who they believe can make a significant difference. The younger generation, for example, have grown up in a vastly digital world, surrounded by technology where many things are done online.

Charities will need to become proficient in online activities, adapting to the world of social media and making use of the channels offering interactive campaigns to this type of demographic. The Charity Digital Skills Report indicated in 2017, 50% of charities did not have a digital strategy. This is a vital element for charities to make a significant impact, reach a wider audience and achieve substantial progress.

Operational Efficiency

Charities are under constant pressure to succeed, and to ensure this occurs it is vital for charities to operate with maximum efficiency. There are two ways this can be achieved:

  • Ensure everyone within the organisation understands the core objectives of the charity.
  • Produce a long-term strategy on the best way to maintain a sustainable performance.

By scrapping the idea of short-term fixes and focusing on the new way of viewing long-term achievements, it recognises a cost-effective way of ensuring development goals are being met.

GDPR Challenges

As of 25th May 2018, the European General Data Protection (GDPR) was implemented. This, inevitably, contributed to some of the challenges organisations are currently facing.

GDPR was designed to harmonize data privacy laws across Europe, protecting and empowering all EU citizen’s data privacy and reshaping the way organisations across the region approach data privacy.

These new rules meant charities had to get rid of the mailing lists that were previously holding personal data. In turn, the difficulty of reaching potential charitable donors increased. To face these challenges, charities have used different channels, such as social media, to attract potential donors and raise awareness.

Here at Charity Retail Systems, we understand the importance of overcoming these challenges for businesses and charities. We are aware of the importance technology has on impacting any business, especially charities, and how this technology can be used to counteract the challenges many charities are still facing. We are dedicated to aiding the success of charity shops through our CHARiot EPOS system which helps keep complete control of all stock, at all times.

Digital platforms, such as social media, are playing a huge role in how charities are reaching out to their audience. If you would like to find out more information about our services, get in touch with a member of our friendly team today and find out how we can help you.

Posted in CHARiot, Charity Shops | Comments Off on The Challenges Charities Are Still Facing in 2018

How Charities Can Boost Their Cyber Security

It’s a scary fact to know that nearly half of all UK organisations suffered a cyber breach or attack within the past 12 months, with the Cyber Security Breaches Survey 2017 revealing that nearly seven in ten large organisations identified a breach.

2017 has been a year of increased security, and all organisations, including charities, are at risk. How can charities protect themselves? Here are some top tips on how charities can boost their cyber security.

cyber security Continue reading

Posted in Cyber Security | Comments Off on How Charities Can Boost Their Cyber Security

Charities Need to Adapt to the Digital World or Pay the Price

In mid-2016, a statistic stating that there were a huge 6 million instances of online fraud and cybercrime in the UK alone was released. When the Office for National Statistics released this figure, the nation truly realised the nature of the horrifying fact that this is one of the fastest growing areas of crime.

While the government has unveiled a recent programme with £1.9bn behind it to protect the UK from cyber criminals until 2020, this still remains a concern for businesses and, especially, for how the investment will affect the charity retail business and any related SMEs.

saftey1

Continue reading

Posted in Charity Shops, Retail Advice | Comments Off on Charities Need to Adapt to the Digital World or Pay the Price

Social Tools for Charity Fundraising

Many modern charities invest in digital technology to ensure their impact on their audience is maximised. Social media is typically chosen as the platform to drive people to donate, which companies like Facebook and charities alike are taking advantage of to reach a wider audience.

Continue reading

Posted in Social Media | Comments Off on Social Tools for Charity Fundraising

Digital Learning Innovation to Help Educate UK Charities

As discussed in one of our previous blogs Alternative Online Donation Platforms for Charities, the digital world is a huge part of our daily lives and is one of the main forms of communication. As digitization increases, companies are constantly growing due to developments in technology which allows them to produce more innovative concepts for the charity sector.

digital learning

Continue reading

Posted in CHARiot, Social Media | Comments Off on Digital Learning Innovation to Help Educate UK Charities

UK Charities Affected by Email Fraud

UK charities rely heavily on emails, whether for internal communication or to contact donors. This is just one of the many reasons cyber security is important, especially when less than 1% of charities in the UK are protected against mail fraud and phishing attacks, a staggering figure reported by Red Sift.

Continue reading

Posted in Charity Shops, Retail Advice | Comments Off on UK Charities Affected by Email Fraud

Nominet Trust Launches New Engagement Initiative for Young People

Charities aim to reach as many people as possible, to provide aid and assistance. Young people all around the UK need help from charities, and Nominet Trust has brought this to their attention. Nominet Trust, the tech for good funder, has announced the launch of its Digital Reach Programme – a pioneering initiative developed to support the UKs efforts to increase digital skills amongst some of the UKs most disadvantaged young people.

girl at laptop

Continue reading

Posted in CHARiot | Comments Off on Nominet Trust Launches New Engagement Initiative for Young People

Warwickshire Hospice to Increase Revenue with In-Store Till System

Myton Hospice, which provides a range of services for terminally ill patients and their loved ones, has upgraded its in-store electronic point of sale (EPoS) and gift aid systems with a solution from Nisyst, specialist charity solutions provider.

Myton Hospice shop in Henley

Continue reading

Posted in CHARiot, Charity Shops | Comments Off on Warwickshire Hospice to Increase Revenue with In-Store Till System

Charity Retail Specialist Launches Queue Busting App

QBuster Mind Map

Leading charity software solutions provider, Nisyst, has launched QBuster, an app for charity retailers aimed at reducing queues at till points, increasing in-store efficiencies and boosting revenue and gift aid. Continue reading

Posted in CHARiot, Charity Shops | Comments Off on Charity Retail Specialist Launches Queue Busting App