We measure the success of our service by how happy our clients are. Take a look at what some of them have to say.


“CHARiot Full Scan Mode from Nisyst has removed any margin for error in our shops and has significantly increased Gift Aid capture. Thanks to Nisyst’s can-do approach to enhancing their already impressive software, our EPoS is always aligned to our revenue growth strategy and supports the growth of our retail network.”

Paul Tate, New Business Manager, from The Children’s Society



“We needed a supplier that would be there to support our shop staff and volunteers at installation, through training and on the end of a phone thereafter. Nisyst offered that high level of service commitment along with a system that meets all our needs. The roll out went very smoothly and the benefits in terms of both revenue and management systems are already clear.”

Vicki Burnett, Retail and Trading Manager at Cats Protection



“We opted for the CHARiot system from Nisyst because it’s simple for our volunteers to use, uploads donor details quickly and enables us to process Gift Aid claims easily through our accounts systems. The introduction of this system to our shops marked a major change for us, but the level of service and simple-to-use technology has given us confidence all the way through the process, maximising the value of donations.”

Steven Holmes, Retail and Hospice Operations Manager at St Luke’s Hospice



“We decided to invest in changing from a manual system to an EPoS solution so we could introduce a new range of gift items to all our shops, which has helped us increase revenue from our shops and implement management systems that will maximise the profitability of our retail operation.

“Many of our volunteers are unfamiliar with technology so it was also important for us to select an EPoS system that is simple to use as well as being intuitive with a high level of real-time technical support.”

Teresa Nightingale, Head of Fundraising at Wirral Hospice St John’s