Our lottery function allows organisations with in-house lotteries to integrate these with their regular retail system. As lotteries continue to be a growing source of fundraising for the charity sector, we’ve combined everything you need in one simple interface.
It’s never been easier for your staff and volunteers to sell single, multiple, or super-draw lottery tickets in-store as part of a regular retail transaction, with minimal extra keystrokes. CHARiot will also automatically link the lottery sale with your back office system for quick reporting.
It’s estimated that around 10% of income across the charity sector comes from rags, with all rag donations registered for Gift Aid by their donor eligible for an extra 25% of their full sale price. Yet, the fluctuating prices of rags, the varying levels collected each week, and the logistics of running a separate system aside from other donations, can make it notoriously difficult to capture this extra revenue.
That’s why we’ve developed Gift Aid on Rags (GAoR), an extension of our primary Gift Aid solution. This provides your organisation with an HMRC-recognised route to collecting Gift Aid on these rags and a way to safeguard this important revenue stream for your cause.
A handheld scanner allows your staff and volunteers to scan the barcodes of rag bags that are being collected each day, independent of your other Gift Aid systems.
Charities rely on access to up-to-date information and reporting to ensure they’re always running effectively and efficiently. The CHARiot system offers interactive dashboards to guarantee the important data you need for informed decision-making is always readily accessible.
Store and regional managers often require access to information on the move, which is why we also have the option for mobile dashboard functionality, using an Android or iOS app accessible from a PC, tablet, or phone.
This puts all the important information at your staff’s fingertips – from sales, profits, and Gift Aid, to budgets and KPIs. These can be broken down weekly, monthly, or annually and for a specific store or region. The dashboards are simple to navigate on the go and allow your staff and back office to work seamlessly together to plan, analyse, and maximise store performance.
The CHARiot retail system ensures every day runs smoothly with our innovative Delivery & Collection module. Designed to take the headaches out of arranging transportation for large donations, this module integrates smoothly with our intuitive EPoS system and streamlines the entire process.
The simple, centralised planner highlights pick-up and drop-off slots, allowing you to book transportation for customers’ goods efficiently, while also ensuring Gift Aid registration is completed at the point of donation. It means you can pick up on Gift Aid opportunities that might have previously been missed.
We offer a secure and reliable managed hosting service. Available for all customers, our highly experienced technical support team will be on-hand to oversee the technical monitoring, maintenance, and administration of your server.
It gives you the peace of mind that your system is always running smoothly, being safely backed up, and remains secure with communication via SSL (Secure Sockets Layer). We also have a process in place to identify and fix any potential failures to your server, ensuring you don’t miss out from potential downtime which would otherwise prove costly and complicated to resolve.
eBay is a massive marketplace and opportunity for your organisation to diversify your income. With our integrated eBay link, your organisation can successfully tap into this market, with less of the hassle.
We kept hearing how eBay was difficult to manage, with shops needing to send items to head office to be listed. Our eBay link reduces this manual input and makes the process far easier to manage. By using the link, your team will no longer need to juggle multiple spreadsheets to keep on top of online sales, as the system will gather details, create a log, and produce labels for any items for sale.
Above all else, we believe an EPoS system should make life easier. This is why our Single Scan Barcode feature (SSB) helps maximise efficiency across your entire retail operation.
Helping you provide a more competitive, efficient customer service on the shop floor, with faster transaction times at the till, the SSB update also improves efficiency behind the scenes, meaning tighter pricing processing. With easy-to-use department tabs, SSB allows your shops to amend pricing and rotate stock seamlessly, so you’re always operating at your most productive.
Increase efficiency with our innovative and secure QBuster app. This app replaces standard donor forms, registers donor signatures, generates reports, and provides bag-drop processing functionality anywhere in-store.
The digital donor form includes the Gift Aid declaration and Agency Agreement, featuring the required tick box and a functional signature panel, meaning you don’t miss out on any Gift Aid opportunities. The forms are customisable and can feature your charity’s branding. And if you need a hard copy, you can print them in-store or at head office. Any recorded data is then automatically and securely transmitted to the till using industry-standard encryption.
QBuster allows staff and volunteers to register new donors or process donations from existing customers, even allowing you to update donor details or retrieve a suspended donor declaration on the move. The app also monitors non-Gift-Aid donations and will help you visualise how these compare to Gift-Aided donations. And finally, we’ve included our HMRC-recognised Gift Aid on Rags functionality within the app to allow you to capture rag donations at all times, regardless of till or back office availability.
All of this ensures you offer a unique shopping and donating experience, with an increased level of customer service that eases pressure on till points and cuts out unnecessary paperwork.