Customer Support

Unlike other charity EPoS supplier, we work in partnership with you, providing a strong support network even after we’ve installed the system – that’s why our clients never leave us.

Call our in-house helpline for guidance and support, our highly experienced team will be happy to help 01204 706000.


The installation of our CHARiot system is just the start of our journey with you. We know that it’s important for the staff and volunteers who will be using the system to understand it fully, and our training courses will ensure you have a fully motivated and informed team, ready to use the system.

Help Line

We don’t use automated systems – just a helpful and experienced team simply a call away, 7 days a week, and next day site visits if required – 01204 706000.

Our Team

As a charity EPoS solutions provider, we have more than 20 years’ experience and provide a stable EPoS platform for charities nationwide. The product knowledge in our team is extensive, and we’re always on hand to help with queries, every day of the week.

We have a personal and caring approach and know the industry inside out, ensuring you’re able to maximise on your margins and ultimately run a profitable and successful organisation.

Installation Support

We ensure changing your charity EPoS system or transferring from a manual operation is as simple as possible. We have a highly experienced in-house support network here for you every step of the way, from specification, installation and post-installation of the CHARiot system.

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