Posts

So you’ve decided to set up a new charity shop. It can be a stressful time. You need to recruit new staff and volunteers, set up the shop floor, order stock in, and handle any other challenges thrown your way. And then you need to choose an EPoS provider.

This can be a daunting process all of itself, never mind when you’re in the middle of setting up a new shop. There are many providers and systems with various features. But it doesn’t have to take up all your time. Here are some questions to think about when finding the perfect EPoS provider for your new shop.

What’s the support like?

We’ve all been on hold for what feels like a century at some point in our lives. It isn’t fun. The music alone is enough to make you regret phoning in the first place. It’s even more frustrating when you realise that time could be spent running your shop and generating money for your cause. 

New shops often have teething problems, so it’s important you can get the support you need. Is the support in-house? Can you access help on weekends? Is it closed on holidays? These are just some questions you might want to ask a potential EPoS provider.

Are they trying to improve their system?

When you choose an EPoS, you want it to be the best it can be. It should help your shop remain HMRC compliant, make claiming Gift Aid a breeze, come with a great stock system, and simply support your shop. You may also want to consider what it means for your cyber security

Once you have that ensured, it’s always a great idea to choose an EPoS provider who is constantly trying to improve their system. As you’ll likely be with this provider for a few years, you want them to be creating new, exciting features that will help your shop grow. New features can help you transform your shop and generate further funds for your cause. 

Do they give demos?

Demos are essential when choosing an EPoS system. Aside from assuring the system does everything you need it to, it’s also the perfect time for your staff to get acquainted with the system. A demo will also reveal whether or not it’s volunteer-friendly and presents the perfect opportunity to ask questions to find out if it’s the right fit for you, your staff, and your shop.

We understand that setting up a new shop can be a difficult time, so why make it more stressful than it needs to be? What’s important is that you find an EPoS provider you’re comfortable with; one that will allow you to be the best you can be for your cause.

Our innovative, HMRC-recognised EPoS solution – CHARiot Web – can help you transform your charity and make the most out of Gift Aid. If you’d like more information, or if you’d like to book a demo, get in touch on 01204 706 000.

Finding new ways to generate income is becoming increasingly vital for charities. There are hundreds of worthy causes out there that all need the support of generous volunteers and donors. Charities across the UK lost billions in funds over the pandemic. So it’s crucial that they can get back up on their feet to continue their valuable work. 

That means looking at every possible part of your operation to find areas where you can improve. Take your EPoS system, for example. Does it have all the features you need to achieve your full potential? Such as portability? Why not take the charity shop to the people; here’s how a portable EPoS system can help your charity.

Generate extra income

More than 20% of charities have less than a month’s financial reserves. And 17% are considering closing some or all of their offices. So increasing income is an absolute must.

A system with portable features allows your staff and volunteers to generate income away from the shop. Say, at pop-up shops, car boot sales, or events. This is great for Gift Aid, meaning you never have to miss out on an opportunity to get all that value you need.

Boost your shop’s performance 

We all know how essential reports are to a business. They offer valuable insights into customer behaviour, sales, and allow us to make important real-time decisions to improve performance. But many EPoS systems that aren’t portable require your staff to be on site or at the head office in order to access them, which is limiting.

To maximise profits, it’s crucial your staff have constant access to the data that helps them make the right decisions. An EPoS that provides your staff with portable features allows them to check this essential information on the go. This can be made even better if the information you have access to is customisable, meaning you only see what’s relevant to your role.

Improve customer experience

One in three consumers say they’ll walk away from a brand they love after just one bad experience. So creating an unforgettable customer experience is essential for retaining valuable customers.

So how can an EPoS with portable features help create a better customer experience? They can speed up transactions. No one enjoys being held up in a queue – it can dampen an otherwise enjoyable shopping experience. Portability prevents long wait times by allowing your staff to complete important tasks, such as signing up donors from Gift Aid, away from the till. 

At Nisyst, we’re aware of how important a flexible, portable EPoS system is to charities. So we’re excited to announce that we’ll be launching CHARiot Web at the Charity Retail Association Conference on the 9th and 10th of September. CHARiot Web has all the features you need with increased portability and accessibility. Making money for your cause has never been easier.

Ready to maximise your charity shop’s income? Come by our stand at the CRA Conference – we’d love to answer any questions. Or get in touch with us now on 01204 706 000.

It’s been a long year. By now, most of the restrictions have been lifted, many of us are back at work, and the public is out and living life as normal (as possible) again. But the pandemic had a serious impact on many charities. In fact, one in five charities has considered downsizing due to the effects of COVID-19. 

It’s now crucial for many charities to find as many ways to generate income for their cause as possible, so they can come back stronger than ever. Here are three simple ways you can boost your charity’s income. 

Set up an online shop

There’s no denying the pandemic profoundly affected each of our lives. And one area the pandemic may have permanently affected is how we shop. Online shopping boomed in 2020, with 45.4 million people in the UK making online purchases. It was even forecasted that UK consumers would spend 34.7% more online in 2020 compared to 2019.

With these trends, it’s highly unlikely we’ll revert back to shopping in-store at past rates anytime soon. Many big charities, such as Children in Need, Shelter, and the British Red Cross, have taken to eBay to sell their products. This way, they can access new audiences and generate more income for their cause. 

These are bigger, national charities, so you might think it isn’t viable for a smaller, local charity. But that’s not the case. You can still set up a quick ecommerce site or simply use eBay. Then you can even integrate it with your current system, meaning it’ll accurately reflect your stock.

Pop-up shops and events

Pop-up shops and events are a great way to boost your charity’s income. And since the pandemic prohibited social gatherings, we’re more eager for them than ever. People want to get out and about, and what better way to generate income for your cause than to go directly to your audience?

But why not take it further? Car boot sales are huge in the UK. So much so, that, on average, Brits spend £1.5 billion on them each year. Sending out staff to car boot sales can increase donations. For example, if a seller is leaving but still has some goods left over, your staff can ask if they’d like to donate the items and then sign them up for Gift Aid.

Strengthen brand loyalty

By creating strong, long-lasting relationships with both your donors and customers, it’s possible to turn the occasional donor or shopper into a regular. As well as this, acquiring a new customer can cost five times more than retaining an existing customer. And by increasing customer retention by as little as 5%, your charity could increase its profits between 25-95%.

One of the easiest and cheapest ways to do this is through social media. Or you could add a short message to your emails. One experiment by the Behavioural Insights Team showed that adding a message at the bottom of an email increased the number of donors from 6.1% to 38.8%.

As trends continue to change, it’s important to keep up to ensure you’re generating as much income as possible for your cause. But we understand that this can be difficult. That’s why at the Charity Retail Association Conference on the 9th and 10th of September, we’ll be launching CHARiot Web – our cloud-based EPoS system that makes increasing your charity’s income simple.

Curious to see what else CHARiot Web can do for your charity? Come by our stand at the CRA conference in September. Or you can get in touch with us today on 01204 706 000.

When you’re running a business, you want everything to go as smoothly as possible. This might go double for charities. Not only do you want to work at your best, you want to earn as much money as you can for your cause. So it’s imperative you have every leg-up you can get. In today’s world, that’s tech – it can improve everything from sales to monitoring the performance of your stores.

One piece of tech you can’t underestimate in your charity is your EPoS system. Like many other services, combining it with the cloud can provide so many benefits. Since technology evolves so fast, it can seem like a constant race to keep up. But by embracing the cloud, you can stay ahead of the curve.

Let’s take a look at three ways a cloud-based EPoS system could improve your charity operations.

Streamline your operation

An amazing aspect of a cloud-based EPoS system is that it’s much simpler to set up and get going.

From here, it’s easy to oversee the performance of all your shops. For example, a cloud-based system could sync all the tills with the server, giving you near real-time sales data. The tills continue to run offline even if the connection drops. So staff can keep making sales until they can connect to the cloud again.

For head-office staff, they can monitor activity no matter where they are. Whether in the office or on the go, the benefit of a cloud-based system is that you can make important decisions for your charity no matter what, driving continual improvement.

Maximise your revenue

That portability is great for volunteers too. Being cloud-based, it can be accessed from any internet-connected device. So if they’re out on the street or at an event, they can still connect to your system, bring in donations, and show you how it’s going.

This works wonders for Gift Aid. This is such a vital source of income for every charity, so you don’t want to miss out on any opportunities.

A cloud-based EPoS system will also save you money in the long-run. Since it’s online and remote, you have no expensive costs associated with on-premises hardware. No costly installation or long-term physical security.

Greater security for your data

Unfortunately, no one is safe from a cyber attack. For example, just last year, over 100 charities were targeted in a single ransomware attack. Now, a cloud-based system will not prevent cyber attacks in and of itself, but combined with a cloud-backup service, you can keep yourself that much safer.

So whether you’re a victim of an attack or if your data is corrupted at any point, a cloud backup will be able to get you back up and running. On-premises software might be at risk because it’s attached to the same network. But off-premises it’s separate and much easier to keep safe. It’s a nice extra layer of peace of mind.

Cloud-based EPoS systems are how you can keep up with the changing world. Technology is only going to keep evolving faster and faster. With a solution like this, you can get started quickly and work on making a difference to your beneficiaries. We know these qualities are important to charities, which is why we designed CHARiot Web with all of these amazing benefits in mind.

We’re excited to announce this service will launch at the Charity Retail Association Conference on the 9th of September. For our existing customers, CHARiot Web will have the same PoS design as CHARiot 7, so anyone familiar with that will be right at home. We’re sure you’ll love what we have in store!

Curious to see how CHARiot Web can help your charity? Come by our stand at the CRA conference on the 9th and 10th of September with your questions. Or feel free to reach out to us on 01204 706 000 for more information.

You can’t make it through the day without interacting with some sort of technology. It’s probably there with you from the moment you wake up – your phone is probably your alarm clock, after all! But something we come across often, whether we realise it or not, is artificial intelligence (AI). 

When we think of AI, it might conjure images of extremely intelligent robots or self-driving cars. But these are more extreme examples. We also use AI to ask Siri what the weather will be during the weekend. 

A huge reason it’s so common is because it’s incredibly useful and saves us time. In the coming years, it’s going to become an even greater part of our businesses, including in the charity sector. But what ways can we use it to help us right now?

Social media monitoring

You can have the best social media content, but if you post in the wrong place or at the wrong time, no one will see it. And that’s where AI comes in. Bots analyse current social media trends and can predict when a piece of content might go viral. With so many people posting on social media (there are 6,000 tweets per second on Twitter, for example) it’s easy for your content to go unseen. Having a bot analyse what time is best for you to post your content can take your marketing efforts much further.

But AI bots can track more than that. Users online want speedy responses more than ever. 79% of customers expect a response within 24 hours. And 40% expect one in just an hour. AI gives you crucial data you can use to see what people need help with the most and at what times. How you use that data ties into our next entry…

Chatbots

Not every conversation with a customer has to be handled by someone on your team. The great part about the data we mentioned above is you can use it to set up a chatbot. These simulate human conversations to help people on your website; you might have seen one pop up when you’re browsing. They can give the potential customer important information, redirect them to another section of the website, or just start a conversation a team member can pick up later.

But chatbots aren’t limited to your website. The Children’s Society trialled a chatbot on Facebook to answer questions about their fundraising. And Missing People, Children In Need, and NSPCC teamed up to create ‘Is This Ok?’ with great success. The chatbot was launched to offer support for young at-risk people. In just three weeks, 600 young people got in touch, 10% of which did so out-of-hours. The chatbot was integral in supporting them during a time when they wouldn’t have been able to contact anyone else. 

Smart assistants

Smart assistants are a kind of software installed in a device to perform tasks and services and answer questions. Think Cortana, Siri, Alexa, and Google Assistant. But smart assistants aren’t limited to personal use – they can help optimise workflow by handling easier tasks so your employees can focus on doing what they do best.

Some charities have started using smart assistants to make donations easier. With Alexa, you can now donate to NSPCC. And, to provide support for those living with arthritis, Arthritis Research UK created a smart assistant for people living with the condition.

AI can not only help us streamline our days, but it can also offer help and support to those who need help. It can be an extremely powerful tool for your charity and transform the way you and your operation work. 

Looking to transform your charity? Nisyst’s HMRC-approved EPoS system allows you to access all the important information you need, like sales data, profits, Gift Aid, and more. For more information, get in touch on 01204 706 000.

After the pandemic kept us all locked away for over a year, we’re back in action. And soon, we’ll return to as close to normal as we’ll ever be. For a charity shop like yours, who suffered the brunt of the economic damage, this is a crucial time – one you’ve no doubt all been waiting for.

But being closed for so long inevitably means you’ll have lots of work now your doors are open again. A flood of donations to organise. Customers to serve. COVID regulations to adhere to. We think tech can be your secret tool to help you stay productive. After all, the average UK employee is only productive for 2 hours and 53 minutes in a working day. Here are our four tips for staying on top of your game and delivering your best – and the tech you need to do it.

Keep communication clear

Clear and consistent communication is probably the easiest way to keep your charity shop productive. And it can have amazing results. Improving team communication can actually increase productivity by up to 25%

So how do we use technology to keep communication effective? While you always have email, instant messaging apps are a great way to get the message out immediately. You could opt for a popular one like WhatsApp, or go for something designed more for business, such as Slack or Microsoft Teams. With the latter two, you can share files and messages all in one place so your team isn’t bouncing between email, text, and whatever else you might use. The key is to keep it as simple as possible.

Train staff regularly

Your team will be much more productive if they’re trained on how to use important systems. With regular training, your staff will be able to do certain tasks themselves instead of having to wait for a senior team member to complete it for them. This could include paperwork or more complicated administrative work.

While it’s best to train staff on your specific systems, they can learn other important skills too. There are thousands of online videos and courses dedicated entirely to upskilling and essential workplace skills. Your staff can stay productive and also develop skills that could benefit your shop in the future. If you’re looking to move into the 21st century and modernise your offering, it might prove key to have these employees in your back pocket.

Reduce error where possible

Mistakes happen. Sometimes it can’t be helped, and it isn’t always your staff’s fault. So to keep your shop productive, give them the tools to reduce as much error as they can. EPoS systems can do much of the heavy lifting nowadays. Need to calculate total prices and change? It does that. Need an accurate stock count? It can do that too. At the end of the day, do you need a sales report? Simple.

The less mental strain on your staff having to track all of this themselves, the better they can carry out other duties. They can provide a better service to customers. They can make more sales. And if you use a system with Gift Aid integration, you can even draw as much money for your cause as possible.

Stay organised

Being organised is crucial to productivity. If your staff don’t know what they’re supposed to be doing that day, how can you possibly expect them to be productive? You can’t have one without the other. 

Technology can help us organise our day to day. With just a few clicks, you can add important dates to your calendar or create a to-do list on an app that helps you keep track of what needs doing and when. Monday.com is a great example. You can set tasks and assign each to specific members of your team with dates for when each task needs to be completed.

Productivity is essential for any charity shop and is something we should always be working to improve. And with so much tech out there, it only makes sense to take advantage of it. More than that, it means you can do more good for your cause and change more lives.

Looking to streamline your shop’s operations? Our bespoke EPoS system gives you complete oversight of all operations, with hundreds of management reporting options as standard. Keep your shop productive and doing its best. To talk about your EPoS needs, get in touch with us on 01204 706 000.

Teamwork can grow your business, but the question is: how can you encourage your team to produce better results? Almost 75% of employees value teamwork, making this a top priority for all growing charities. 

When you work with a set of people you can communicate with, you’ll end up forming a united team with shared values that will leave a positive impression on your customers.

For your retail staff, an EPoS system can save your team time, resources, and money, meaning they can get on with what they do best. Here are our top three ways for how an EPoS retail system can support your team.

Encourage employee initiative

You don’t want anything to steal away your staff and volunteers’ time from interacting with customers. If they’re stuck in the back correcting errors and organising stock manually, they’re not doing what they can to make a real difference.

But an EPoS retail system will take care of a lot of this administrative busywork. By automatically categorising your products so they’re easier to find, you take that burden off your team. Now, adding stock to the shop floor is much quicker, allowing for a more efficient flow and letting them talk to customers more.

By simplifying the process, they’re more likely to take the initiative and get the work done. And if they’re willing to go that extra mile, others will too. If people are putting themselves out there to get the work done, it doesn’t hurt to recognise their input and can lead to further improvements.

Improve customer communication

As your team can now access customer data from mobiles, tablets, or PCs, they may feel encouraged to make the most of the entire shop floor, interacting with browsing customers and adding Gift Aid on their purchase remotely. 

By developing a stronger relationship with them, your team will grow more confident and are more likely to lead conversations to a sale.

Sales reports will also show which items your customers prefer to help your team know which items to display. Visual representation is key to drawing customers in through the door.

Speed up sales

Working on the shop floor means your team will have multiple responsibilities that can become overwhelming with a shop full of customers. 

It can be hard enough on a quiet day to keep track of stock, serve customers, and keep your charity running. But when you’re short of staff? That can feel like a nightmare.

One way to make teamwork easier is to let an EPoS system handle those tasks for you. By adding back office scanners, printers for Gift Aid, and an integrated chip and PIN to your shop, your team will find it easier to handle a busy workload.

When you can scan items in an instant, pre-print labels for donations, and provide a quick payment system, your team will find they are flying through sales.

An EPoS system can do more than improve efficiency and maximise profits. It can be a huge boost for your staff and make their lives a lot easier. Why not ask yourself what you’re doing to help your team work at their best?

Nisyst’s bespoke EPoS system, CHARiot, is designed specifically for charity retail. Our HMRC-recognised system is affordable, adaptable, and user friendly. For more information, get in touch today on 01204 706 000.

Choosing the right EPoS system is of paramount importance to your charity retail operations. They can checkout faster, boost productivity, give you oversight of your sales and inventory, and even help you maximise Gift Aid contributions. 

But whether you’re just contemplating a new EPoS system or if you’re looking to upgrade from an old system, perhaps one that’s reached its end of life, there’s a lot you need to consider before deciding. So let’s have a look at the seven questions you should ask when choosing your next system…

What do your staff need?

What would help them in their day to day? Is this system easy to use? What would they like from an EPoS system? These are the first points to ask yourself. Consider everybody’s individual skill level when it comes to technology and find a solution that works for even the most tech-shy person.

Ideally, you want something easy to use that even new volunteers can warm to quickly. A good EPoS system should make your staff’s job easier, not harder.

Is it compatible with your charity?

There are many systems available, so it’s important to choose one that’s best for your charity. Do you need regular offline access? EPoS systems are used in various industries too, so it’s vital to ensure your system is designed with the needs of the charity sector in mind. This is especially important for making the Gift Aid process much simpler.

How does it integrate Gift Aid?

As a charity, Gift Aid will be one of the factors at the top of your agenda. The process to claim Gift Aid can be cumbersome and full of administrative work you don’t have the time for. Some solutions will simplify the process, making it as easy as a couple of clicks.

But with this, you have to look if they take a commission on any claims. You aren’t always guaranteed 100% of the Gift Aid. Furthermore, the admin work of the volunteers seems to increase and there is the potential that you also need to purchase consumables (at a higher rate) from the EPoS supplier.

What does the support look like?

We’ve all been in a situation where we’ve been on hold for what seems like forever, only to be forwarded on to yet another robot. It’s frustrating, tiring, and when you’re trying to run a shop, unacceptable.

Find a solution that comes with 7 days-a-week, in-house support available. Some EPoS providers even offer training, making the likelihood of needing to phone support that much slimmer.

Is it as secure as possible?

This should go without saying, but you need the most secure system available. Payment fraud is on the rise, and criminals are only becoming more sophisticated in their methods. Not to mention all the information the system can hold, such as PII data, which is essential you encrypt. 

EPoS systems in the charity sector will hold donor information, and you need to ensure this is secure at all times.

Do you want the system to be able to go mobile?

For many shops, the freedom of being able to walk around the floor with the system on a handheld device like a tablet is extremely important. It allows for better customer interaction, improving the shopping experience. Staff also don’t have to be in one particular place to find the information they need.

What is the cost long-term?

If you are looking to write-off the solution over a three- or five-year period, consider what the costs look like over the term length. While it might look like you’re getting a great deal on the surface, with low monthly payments, it could potentially be substantially more expensive over that time.

You also have to take commission into consideration, as this will eat into your profits over the term. Keep in mind that it might increase over the life of the contract.

All EPoS systems are built differently. So it’s vital to conduct thorough research to work out which will benefit your charity shop the most. Don’t feel you have to settle; find the right one for you.

Charity Retail Systems’ EPoS solution, CHARiot, is designed specifically for charity retail. With this volunteer friendly and HMRC-recognised system, you can be certain that your charity shop has the best EPoS, keeping it both efficient and productive. For more information, get in touch on 01204 706 000.

Consumers are constantly looking for more and more convenient ways to shop. It’s predicted that by 2024, 88.4% of UK shoppers will be doing so online. And the pandemic only increased consumers’ need for online shopping. 

Physical stores and charities go hand in hand, so this sector in particular was hit particularly hard by the lockdown. So how did they adapt to these changes? And with lockdowns coming to an end soon (hopefully for good), is there still merit in adopting this kind of approach?

How the pandemic has impacted shopping habits

Due to the pandemic, online shopping saw its largest year-on-year growth since 2007, rising by 36.6%. And 46% of UK customers bought products they’d only previously purchased in-store. But while online shopping soared, footfall in charity shops decreased dramatically. 

With lockdown ending, you might think in-store sales will catch up to online, but that’s not necessarily the case. In-store sales will increase, but probably not to what they once were. A recent report suggests the pandemic accelerated shifts in consumer behaviour by five years. And it seems unlikely that we’d take a step backwards when consumers have been converted by the convenience of online shopping and click-and-collect services. 

How are charities adapting?

Many charities are now offering online alternatives to make up for lost footfall in brick-and-mortar stores. In fact, Seven out of ten large charities now sell their products online, and third-party sites are particularly popular in the charity sector. 

Charities such as Cancer Research, RSPCA, Comic Relief, and many more have taken to websites like eBay for a new way to sell their products. Though the issue with using third-party sites is that charities don’t always receive 100% of the profits. That’s why many, like Oxfam, have created their own Ecommerce sites to drive sales, either on their own or as a combination of both.

How OpenCart can help

OpenCart is one such Ecommerce choice that charities could use. But it can cause issues when it’s completely separate from your usual operations. What you want to be able to do is have your OpenCart site integrate seamlessly with your current setup.

With a simple click of a button on your website – such as a “shop now” button – customers would be directed to your OpenCart site. And unlike other third-party platforms, it would be customisable to match your charity’s branding. On the back-end, it should synchronise with your system, allowing you to track sales and manage stock.

That’s the ideal solution and makes OpenCart the obvious choice. We’ve seen how important this is for charities, which is why we’ve made sure integration with our CHARiot system is simple. You can do all of the above and compare your online and in-store sales at a glance, completely hassle-free.

Online shopping isn’t going anywhere, lockdown or not. There’s no better time to ensure your online platform meets the needs of today’s consumer. If you can create a quality online experience, you can keep bringing in the money you need to really make a difference.

If you are looking to make the most of your online offering, Charity Retail Systems can help. From setting up an OpenCart site to integrating it with your pre-existing system, we can ensure you’re in the perfect position to draw as much value from your donors as possible. To find out more, send us an email to sales@nisyst.co.uk and we will be happy to help.

When we think of charities and fundraising, we think of traditional methods, like encouraging donations with street volunteers and partaking in events such as bake sales and marathons. But times are changing. Young donors are twice as likely to give to charity via their smartphones than previous generations. 

With the UK still in lockdown and technology developing more each day, there’s been no better time for the charity sector to use tech for fundraising efforts. Here are three ways charities are using technology to boost their fundraising in 2021…

Mobile donations

Only 34% of payments are now made in cash. That’s a dramatic change from 2006, when cash made up 62% of all payments. The convenience of card payments and payment services like Apple Pay is changing the way we spend money. 

As such, Apple Pay donations have been very effective for some of the UK’s biggest charities, a feature that makes it easy for iPhone owners to make a simple one-off donation. Blue Cross found a creative way to use contactless payments with “pat and tap”. They sent out “in the field” dogs who wore coats that had card readers on them, encouraging contactless donations.

Apps like “Share the Meal”, which was released in 2015, are also great for offering donors a simple and quick way to support their favourite charities. The app, launched by the UN’s World Food Programme, was set up so one quick tap could donate 50p, enough to feed a child for a day. The app is still available and the total number of donated meals sits at around 13 million.

New tech 

Almost 29% of Brits own a smart speaker. That’s increased four-fold since 2017. Some of the biggest names in the charity world have already got involved with this technology, such as the NSPCC. Still in early testing, people can respond to ads on their smart speakers to make donations straight away. This is a simple, effective way to use tech for fundraising as popularity in smart speakers continues to rise.

You don’t have to look too far for new tech, either. Just take your point-of-sale system, for example. Some EPoS systems are designed specifically for the charity sector. These solutions include Gift Aid software that automates the entire donation process, boosting profits while reducing admin. The system helps staff, volunteers, and donors alike as the software helps with managing stock and simplifying the transaction process.

Online

The popularity of online events has been growing steadily for some time, but it significantly surged during the pandemic. The charity sector saw this as the perfect time to get involved. Charities like Mind, the NSPCC, and NHS Charities Together partnered up with Glastonbury to create Glasthomebury, a streamed version of the festival that encouraged those at home to donate to the charities that help those most affected by lockdown. 

With the constant development of technology, fueled by the younger generation’s appetite for better tech, now is the perfect time for charities to embrace tech for fundraising. Technology could be a great way of tapping into younger markets, improving customer experience, and boosting revenue.

There’s no better way to bring your charity into the technological age than with Charity Retail Systems’ bespoke, HMRC-recognised EPoS solution. To take your charity to the next level, get in touch on 01204 706 000.